Our Contract

Use of the Ugamarket Website is available only to persons who can form legally binding contracts under Uganda governing laws. If you are a minor i.e. under the age of 18 years, you shall not register as a member of ugamarket.com and shall not transact or use ugamarket.com website. As a minor if you wish to use or transact on ugamarket.com, such use or transaction may be made by your legal guardian or parents who have registered as users or login on ugamarket.com. ugamarket.com reserves the right to terminate your membership and refuse to provide you with access to ugamarket.com if it is brought to West Nile Xposed Media Ltd’s  notice or if it is discovered that you are under the age of 18 years.

Ugamarket.com  is not a party to the transaction between the seller and the buyer.

products must be of satisfactory quality, fit and safe for any purpose specified in, and conform in all material respects to, the product listing and any other description of the products supplied or made available by the seller to the buyer; and

the seller warrants that the seller has good title to, and is the sole legal and beneficial owner of, the products, and that the products are not subject to any third party rights or restrictions including in respect of third party intellectual property rights and/or any criminal, insolvency or tax investigation or proceedings.

Data Protection

Data Protection

ugamarket.com, shall be responsible for maintaining the confidentiality of your User ID and Password and you shall be responsible for all activities that occur under your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete that ugamarket.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, ugamarket.com has the right to indefinitely suspend or terminate or block access of your membership with ugamarket.com and refuse to provide you with access to the Website.

Restrictions and Prohibitions
  • All product descriptions must be true, accurate and non-misleading.
  • Products sold by Sellers must not be fraudulently obtained or involve the sale of counterfeit or stolen items.
  • Sellers must not infringe or misappropriate any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; ugamarket will in appropriate circumstances and at its sole discretion, disable and/or terminate the accounts of sellers who may be infringers.
  • Sellers must comply with governing laws, statute, ordinance or regulation (including, but not limited to, those governing privacy, publicity, export control, consumer protection, unfair competition, anti-discrimination or false advertising).
  • Products/description of products must not be defamatory, trade libelous, unlawfully threatening or harassing, or advocating, promoting or providing assistance involving violence, significant risk of death or injury, or other unlawful activities.
  • No display of images containing pornography is permitted.
  • You must not sublease Your account or give another access to Your account or sublease Your Store to third parties;
  • Sellers must not incur liability for ; ugamarket and its subcontractors or expose them to undue risk or otherwise engage in activities that ugamarket, in its sole discretion, determines to be harmful to ; ugamarket ‘s affiliates, operations, reputation, or goodwill.
  • Sellers must not post or display any materials that exploits or otherwise exploits children under age of 18 years.
  • Sellers must not conduct activities such as gambling, sweepstakes, raffles and lotteries.

ugamarket is compliant with all the Money Laundering Regulations and all Money Laundering activities are prohibited.


To become a vendor on ugamarket.com is free. ugamarket.com does not also charge any fee for browsing and buying on ugamarket.com. However, ugamarket.com reserves the right to charge a fee on vendors for any product sold on our website at a percentage depending on the category of the product sold.  The buyer will also be charged shipping fee for delivery of any product delivered.

Payments for any product you like on our website would like to purchase will be by Cash On Delivery, MTN mobile Money, Airtel Money and Visa only.


Do not like what you received? Return it for free.

We also offer a standard 7 day return policy for eligible items in case you need to make a return.

To return any items bought on ugamarket.com, ensure the item is in line with the conditions in the Return Policy. All items have free insurance coverage against theft and damage during transit. Place the item in its original packaging, including any accessories, tags, labels or freebies. Once we receive your returned item, we will inspect it and process your refund within 7 business days via mobile money depending on your selected option.

We shall not accept any return of a product used or tempered with.


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